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Problem with disappearing characters

Posted: Thu Jun 14, 2012 5:18 pm
by delphideveloper
I've implemented the application using TRichView. It is used by about 30 users. Majority of them face the same text entry problem every once in a while. It looks like this: user enters sentence (i.e. "This is a pen") and TRichView control does not displays all characters entered (i.e. "Ths i a pn")

I could not notice any patterns (considering software installed oin the clients' machines) when it happens.

Has anybody seen this problem before?

Posted: Fri Jun 15, 2012 11:25 am
by Sergey Tkachenko
Does it happen with English text?

Posted: Fri Jun 15, 2012 11:55 am
by delphideveloper
Sergey Tkachenko wrote:Does it happen with English text?
Yes. Users use only english text.

Posted: Fri Jun 15, 2012 1:17 pm
by Sergey Tkachenko
A bug was found recently: during some rare circumstances (involving non-text items (like pictures) in text), one character at the beginning of a wrapped line may disappear.
Do characters disappear at the beginning of a line?

Posted: Fri Jun 15, 2012 1:48 pm
by delphideveloper
Sergey Tkachenko wrote:A bug was found recently: during some rare circumstances (involving non-text items (like pictures) in text), one character at the beginning of a wrapped line may disappear.
Do characters disappear at the beginning of a line?
No. Image

Posted: Fri Jun 15, 2012 2:26 pm
by Sergey Tkachenko
I characters disappear not in the beginning of lines, this problem was never reported.
I need as much information as possible.
Can you send sample documents and screenshots to richviewgmailcom?

Posted: Mon Jun 25, 2012 12:19 am
by ambermollers
How about non-English text?

Posted: Mon Jun 25, 2012 9:23 am
by Sergey Tkachenko
Non-English text must not disappear too. This problem was not reported before.