No content in helpfiles

MPirnstill · Post by **MPirnstill** » Wed Sep 18, 2013 8:36 am

Well,

searching for Helpfiles did not give a result and help alone way to much.

So here is my Problem.
When I open a helpfile, either for TRichview or ScaledRichview the help window opens with an index on the left side. But whatever subject I click, the Content part of the window on the right side is empty.

Are there any solutiosn for that?

Post by **Sergey Tkachenko** » Wed Sep 18, 2013 8:46 am

Make sure:
- the help file is on a local (not network) drive
- it is placed in a path not containing any special characters (like #)

MPirnstill · Post by **MPirnstill** » Wed Sep 18, 2013 8:50 am

This is the path the helpfile is in:

E:\Projekte\DEMOS\RichviewHelpandDemos\Help

That is a normal Partition on my Laptop.
But I had it in the Delphi Demo-Path on C:, before and it didn't work either.

Post by **Sergey Tkachenko** » Wed Sep 18, 2013 10:38 am

Does it happen with the new version of the help file from
http://www.trichview.com/rvfiles/rvhelpanddemos.zip
(RichView.chm, 1 586 505 bytes)?
It works for me.
I can suggest using the online version http://www.trichview.com/help/ , but it does not include latest changes.

MPirnstill · Post by **MPirnstill** » Wed Sep 18, 2013 10:52 am

Well, it is a Richview.chm file (1.550 KB). Latest history entry is#
"New after Version 14"
But I can't see what's new, because to Content part is blank.

But the ScaledRichview.chm has the same Problem.

alexander halser · Post by **alexander halser** » Wed Sep 18, 2013 1:41 pm

E:\Projekte\DEMOS\RichviewHelpandDemos\Help

I assume that you get a message displayed in the right window - "Action canceled" (or a translated version of this message). This is a Windows security feature, it opens CHM files only when they are located on your local hard drive.

Things to check out:

a) Copy the CHM file onto drive C: and try again.

b) Right-click on the CHM, choose "Properties" from the context menu. If this dialog window displays an "Unblock" button, the CHM file has been blocked by Windows because it was downloaded from the Internet. Click the "Unblock" button to make it work.

c) If you want to keep your CHM files on drive E:, you can use our free HTML Help registration tool to enable it. See description and download link on http://www.helpandmanual.com/products_hhreg.html

Alexander Halser
www.helpandmanual.com

MPirnstill · Post by **MPirnstill** » Wed Sep 18, 2013 1:55 pm

Oops, almost forgot to check that with the properties, what you wrote.

That worked. I had to unblock it.

Thank you very much.